Privacy Policy

Privacy Policy

This Privacy Policy describes how RoLee collects, uses, and discloses personal information when you use our transportation services (“Services”).

Information We Collect:

• Personal Information: When you book our Services, we may collect personal information such as your name, contact details, pickup and drop-off locations, payment information, and any special requests or preferences.

• Usage Information: We may also collect information about your use of our Services, including the date and time of your bookings, the routes taken, and any feedback or complaints provided.

How We Use Your Information:

• Providing Services: We use the information we collect to fulfill your transportation bookings, including arranging pickups and drop-offs, communicating with you about your bookings, and processing payments.

• Improving Services: We may use aggregated or anonymized data to analyze trends, track usage patterns, and improve the quality and efficiency of our Services.

Information Sharing and Disclosure:

• Service Providers: We may share personal information with third-party service providers who assist us in providing and managing our Services, such as payment processors, vehicle operators, and customer support providers.

• Legal Compliance: We may disclose personal information when required by law, regulation, or legal process, or in response to a valid request from law enforcement or government authorities.

Data Security:

• We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights:

• Access and Correction: You may request access to, or correction of, your personal information held by us.

• Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in such communications.

Changes to this Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

Contact Us:

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at 314-666-6693

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.